What people think of us

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

We always try to provide the best service possible, but there may be a time when you feel that this has not happened.

Our aim is to provide the best possible quality of care within the limits of the financial constraints imposed by the NHS.  To ensure that the practice maintains its high standards of service and care, the surgery undertakes surveys with patients visting the surgery.  Your participation in these surveys is invaluable as the results are used as part of our service review process.  Any ideas, concerns and suggestions are all recorded and evaluated.

If you have any complaints or comments, please contact the Practice Manager.

If you are not satisfied with the way your complaint has been dealt with or you feel unable to deal with the practice an alternative point of contact is the Risk & Complaints Manager, NHS Warwickshire Community Health, Royal Leamington Rehabilitation Hospital, Heathcote Lane, Warwickshire, CV34  6SR   Tel: 01926 317752. 

 Read or publish comments about our practice on the NHS Choices website.

© Hastings House Medical Centre 2017
Hastings House Surgery, Wellesbourne - Kineton Road, Wellesbourne, Warwick, CV35 9NF
Little Thatch Surgery, Kineton - Warwick Road, Kineton, Warwick, CV35 0HN
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