Before requesting an appointment, please remember that many issues can be sorted without needing an appointment. If an appointment is appropriate we can arrange face-to-face, telephone or video consultations with a doctor, nurse or other health professional.

We kindly request that all patients use our online consultation (eConsult) service if they are able to. Using our online services first means that you're more likely to get the best help sooner than if you telephone or visit the practice. It also gives the doctor/nurse useful information that can help provide a better assessment of your needs and safer treatment for you. If you need to see or speak to a doctor/nurse, we will respond with arrangements for this by the end of the next working day (usually much quicker).

Using our online services also means that our telephone lines and appointments are used more efficiently for those who really need to see or speak to us.

For non-urgent issues, please follow the guidelines below and choose the right service, which can help you without any appointment. This will help us being more efficient and making an appointment available to you when you need it the most.


Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.
The 35 conditions which can be treated at home with advice from the pharmacist include:
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Online Consultation

Our Online Consultation service allows you to describe your problem, so we can sort it out for you as efficiently as possible. You can ask about administrative queries (such as test results, sick/fit notes) as well as arrange for further assessment or treatment with one of our medical team.

How it works?

  • 01
    Find your symptom, condition or request.
  • 02
    Fill out a quick form.
  • 03
    We will respond by phone, email or text, by the end of the next working day (usually much quicker).


The simple and secure way to access a range of NHS services on your smartphone or tablet. Get the NHS app. You can also access on a web browser, please click here.

Get more control of your health and care

  • 01
    Book and manage appointments at your GP practice
  • 02
    Securely view your GP medical record
  • 03
    Order your repeat prescriptions
  • 04
    Check your symptoms, get instant advice, and more

App tip: Did you know that you can register on NHS app without visiting the practice? Few simple instructions to follow and get it done.


Call the Practice

If you are unable to use the eConsult service or you need to speak to our reception team, you can call the practice during our working hours. Our busiest times are Monday morning and before 9am on other weekdays, so please avoid these times if possible.

Why does the receptionist need to ask what’s wrong with me?

Our reception team will do their best to ensure you get the help you need by asking what the problem is. They will work with the doctor/nurse to prioritise your problem and arrange the most appropriate appointment for you, ensuring you get the best possible care in the most efficient way. To do this, they need to know a little bit about what your problem is.